Effective date: July 24, 2026

Last updated: July 24, 2026

1. Introduction

This Privacy Policy explains how TableGreet Inc., trading as “TableGreet,” collects, uses, shares, stores and protects personal information when individuals use the TableGreet consumer application, driver application and related mobile services.

In this Privacy Policy:

“TableGreet,” “we,” “us” or “our” means TableGreet Inc., registered at 548 Market St, San Francisco, CA 94104, USA & Rabat, Morocco.
“App” means the TableGreet customer application, TableGreet driver application and related mobile functionality.
“Customer” means an individual who browses venues, scans menus, places orders, makes payments, requests services, receives deliveries or otherwise uses the customer-facing App.
“Driver” means an individual who applies to, accesses or uses the driver-facing App to accept or complete deliveries.
“Venue” or “Merchant” means a restaurant, café, hotel, food business or other participating business offering products or services through TableGreet.
“Services” means the App and associated ordering, payment, delivery, QR-menu, discovery, support, rewards and account services.

This Privacy Policy applies only to the TableGreet App and associated Services. Separate privacy notices may apply to TableGreet’s venue-management platform, corporate website, employment activities or other products.

2. Who controls your information

For most App activities, TableGreet Inc. is the controller or business responsible for determining how and why personal information is processed.

Participating Venues may independently control information they receive to:

Prepare and fulfil orders;
Provide dining, pickup or delivery services;
Manage refunds or complaints;
Maintain transaction and tax records;
Operate their own loyalty programs;
Meet food-safety and legal obligations.

Drivers may receive limited Customer and order information to complete deliveries.

Payment processors, identity-verification providers and other service providers may independently control certain information under their own privacy notices.

Where TableGreet processes information exclusively on behalf of a Venue or another business, that business may be the controller and TableGreet may act as its processor or service provider.

3. Information we collect

The information collected depends on whether you are a Customer, Driver, visitor, account holder or support requester and which features you use.

3.1 Account and identity information

We may collect:

Full name;
Username;
Email address;
Telephone number;
Profile photograph;
Date of birth or age confirmation;
Account password in protected form;
Authentication-provider identifiers;
Preferred language;
Country, city and time zone;
Account type and status;
Communication preferences;
Records of account creation, verification, suspension or deletion.

When you sign in through Google, Apple or another authentication provider, we may receive information authorized by you and permitted by that provider.

3.2 Customer order information

When Customers place or manage orders, we may collect:

Selected Venue;
Ordered items;
Item quantities;
Modifiers and special instructions;
Pickup, dining or delivery method;
Table or QR-code identifier;
Delivery address;
Delivery instructions;
Scheduled delivery or pickup time;
Order status and history;
Order cancellations;
Refunds and adjustments;
Receipts and invoices;
Tips;
Promotions, credits and loyalty rewards;
Customer communications concerning the order.

Do not include medical details or highly sensitive information in free-text order instructions unless necessary for the Venue to prepare the order safely.

3.3 Payment and transaction information

When you pay through the App, payment information may be collected directly by an authorized payment processor.

Depending on the payment method and processor, we may receive or store:

Payment-token identifiers;
Card brand;
Masked card digits;
Card expiration information where permitted;
Billing name and address;
Payment authorization status;
Transaction amount;
Currency;
Refund and chargeback information;
Fraud and risk indicators;
Payout records;
Tax and accounting information.

TableGreet does not intend to store complete payment-card numbers or card security codes on its own systems. Payment processing is subject to the relevant processor’s terms and privacy practices.

3.4 Location information

With permission from your device, we may collect precise or approximate location information.

For Customers, location may be used to:

Show nearby Venues;
determine pickup or delivery availability;
Calculate delivery distance and estimated arrival time;
Confirm a delivery address;
Detect suspicious account or transaction activity;
Improve location-based search results.

For Drivers, location may be collected while the Driver App is online, during an active delivery and, where clearly disclosed and permitted, in the background. Driver location may be used to:

Identify nearby delivery opportunities;
Assign or offer delivery requests;
Provide navigation;
Show estimated arrival times;
Allow Customers and Venues to track active deliveries;
Confirm pickup and delivery;
Investigate safety, fraud or delivery disputes;
Calculate distance-based earnings where applicable.

Drivers must disable availability or sign out when they do not wish to be considered for deliveries. Device-level location permissions can also be changed, but doing so may prevent important Driver App functionality.

3.5 Camera, photos and media

The App may request access to the device camera to:

Scan TableGreet or Venue QR codes;
Upload a profile photograph;
Capture proof of pickup or delivery;
Upload Driver identity or vehicle documents;
Submit evidence to customer support.

When the camera is used only to scan a QR code, the App may process the camera feed temporarily without storing the underlying image. Where photographs or videos are uploaded, the App will identify or make clear the purpose for which they are collected.

3.6 QR scans and venue activity

We may collect:

QR codes scanned;
Venue profiles viewed;
Menus viewed;
Search terms;
Categories and items viewed;
Favorites;
Saved Venues;
Scan history;
Rewards activity;
Dine-in requests;
Waiter or service requests;
Reorders;
Interaction timestamps.

3.7 Driver application information

Drivers may be required to provide:

Legal name;
Date of birth;
Residential address;
Telephone number and email;
Profile photograph;
Government identification;
Driver’s license;
Right-to-work information;
Vehicle details;
Vehicle registration;
Vehicle photographs;
Insurance information;
Banking or payout details;
Tax identification information;
Emergency contact information;
Background-check information where lawful;
Proof of eligibility to provide delivery services;
Training and onboarding records;
Delivery acceptance and completion statistics;
Customer and Venue ratings;
Safety incidents;
Complaints, appeals and account-review records;
Earnings, tips, bonuses and payout history.

We will not request more identity, background or financial information than reasonably required for legitimate operational, safety, payment or legal purposes.

3.8 Device, usage and technical information

We may automatically collect:

Device type and model;
Operating system and version;
App version;
Device language;
Internet Protocol address;
Mobile carrier;
Device or application identifiers;
Session identifiers;
Login timestamps;
Screens viewed;
Features used;
Button interactions;
Referral source;
Crash logs;
Diagnostic information;
Performance information;
Network information;
Security events;
Approximate location derived from IP address;
Cookie or similar technology identifiers where applicable.

3.9 Communications and support

We may collect communications sent through:

In-app support;
Email;
Telephone;
Chat;
Complaint forms;
Driver appeals;
Refund requests;
Safety reports;
Venue or delivery communications.

Telephone or support conversations may be recorded or monitored where lawful and after providing any required notice.

3.10 Information from other parties

We may receive personal information from:

Venues;
Drivers;
Payment providers;
Authentication providers;
Mapping and address providers;
Identity-verification providers;
Fraud-prevention providers;
Background-check providers;
Customer-support platforms;
Analytics and diagnostic providers;
Public authorities;
Other users who report an incident or complaint;
Referral and promotional partners.

4. Sensitive personal information

Depending on the features used and applicable law, some information may be treated as sensitive, including:

Precise location;
Government identification;
Driver’s license information;
Financial account information;
Authentication credentials;
Background-check information;
Information concerning food allergies when it reveals health information;
Biometric information, if a future identity-verification feature processes it.

We process sensitive information only when reasonably necessary for permitted purposes, with consent where required, or as otherwise authorized by law.

TableGreet does not use sensitive personal information to infer unrelated personal characteristics.

5. How we use information

We may use personal information to:

5.1 Provide the Services

Create and manage accounts;
Authenticate users;
Display Venues and menus;
Process orders;
Facilitate payments;
Coordinate dine-in, pickup and delivery services;
Connect Customers, Venues and Drivers;
Calculate estimated preparation and delivery times;
Provide order tracking;
Send receipts;
Operate rewards and promotions;
Process Driver earnings and payouts.

5.2 Personalize the experience

Remember preferences;
Display relevant Venues and menu items;
Suggest reorders;
Save favorites and order history;
Show content in the preferred language;
Improve search ranking and recommendations.

Where required, consent will be requested before using personal information for optional personalized advertising or similar purposes.

5.3 Communicate with users

Send account-verification messages;
Provide order and delivery updates;
Send security notices;
Respond to support requests;
Communicate Driver opportunities and operational updates;
Send promotional messages where permitted;
Request feedback.

5.4 Protect safety and security

Prevent unauthorized access;
Verify identity;
Detect suspicious transactions;
Prevent promotion abuse;
Investigate fraud;
Detect fake orders;
Protect Customers, Drivers, Venues and TableGreet;
Address safety incidents;
Enforce our Terms;
Maintain audit and security logs.

5.5 Improve and maintain the App

Diagnose crashes;
Measure performance;
Test new features;
Analyze product usage;
Improve accessibility;
Improve routing and delivery operations;
Understand aggregated service demand;
Conduct internal research and reporting.

5.6 Meet legal obligations

Maintain legally required transaction records;
Respond to valid legal requests;
Comply with tax, accounting and financial obligations;
Protect legal rights;
Resolve disputes;
Enforce contractual obligations;
Comply with sanctions, anti-fraud or payment requirements where applicable.

6. Legal bases for processing

Where the law requires a legal basis, we rely on one or more of the following:

Contract

Processing necessary to:

Create and maintain an account;
Process orders;
Facilitate payment;
Coordinate delivery;
Provide requested support;
Process Driver earnings;
Perform our Terms of Use or another agreement.

Legitimate interests

Processing necessary for legitimate interests such as:

Securing the App;
Preventing fraud;
Improving services;
Measuring performance;
Protecting users;
Managing complaints;
Maintaining business records;
Developing new functionality.

We consider the effect on individuals and do not rely on legitimate interests when individual rights and interests override them.

Consent

We may rely on consent for:

Precise location permissions;
Camera or photo access;
Certain marketing communications;
Optional analytics or advertising technologies;
Processing information where local law requires consent.

Consent may be withdrawn, but withdrawal does not affect processing already performed lawfully.

Legal obligation

We may process information to comply with applicable tax, accounting, employment, payment, safety, court or regulatory obligations.

Vital interests and public interest

In limited circumstances, information may be processed to protect someone’s life or physical safety or perform a task recognized by applicable law.

7. How we share information

We may share personal information with the following categories of recipients.

7.1 Venues

Venues may receive information necessary to:

Accept and prepare an order;
Identify the relevant table or pickup Customer;
Contact the Customer about an order;
Fulfil delivery or pickup;
Process a refund or complaint;
Operate a Venue-specific reward program;
Meet tax or legal requirements.

Venues should use Customer information only for legitimate order, support, loyalty or legally permitted marketing purposes.

7.2 Drivers

Drivers may receive limited information needed to complete a delivery, such as:

Customer first name or limited identifier;
Pickup location;
Delivery address;
Delivery instructions;
Customer contact mechanism;
Order size or handling information;
Proof-of-delivery requirements.

Customer and Driver telephone numbers may be masked where telephone forwarding technology is enabled.

8. Data retention

We retain personal information for as long as your account remains active or as needed to provide Services, resolve disputes, prevent fraud, and satisfy legal retention obligations (such as tax and transaction records retained for up to 7 years). Account deletion can be requested via App settings or by emailing support@tablegreet.com.

9. Data security

We employ administrative, technical, and physical security measures including end-to-end encryption in transit (TLS/SSL), encrypted database storage, strict role-based access limits, automated threat monitoring, and PCI-compliant payment tokenization to safeguard your data.

10. Your privacy rights

Subject to local law, you may have rights to access, correct, update, export, restrict, object to, or delete your personal information, or withdraw consent. Contact support@tablegreet.com or legal@tablegreet.com to exercise your privacy rights.

11. International transfers

Information may be transferred to and processed in countries outside your country of residence where our cloud servers and service providers operate. Standard contractual clauses and legal transfer mechanisms are applied.

12. Children’s privacy

The App is not intended for children under 13. We do not knowingly collect data from children under 13. If you believe a child has submitted personal information, please contact us for immediate deletion.

13. Changes to this Privacy Policy

We may update this Privacy Policy to reflect product, operational, or legal updates. Material changes will be communicated via in-app notices or email with an updated effective date.

14. Contact information

Questions, requests, and concerns regarding this Privacy Policy should be directed to:

TableGreet Inc.
Trading as TableGreet
548 Market St, San Francisco, CA 94104, USA & Rabat, Morocco
Privacy email: legal@tablegreet.com
Support email: support@tablegreet.com

TABLEGREET APP PRIVACY POLICY